Policies and account controls

Read how Hi PG handles personal data, bookings, payments, cancellations, refunds, and account deletion.

Documents

• Privacy Policy — data collection, use, sharing, protection, retention, and deletion.
• Terms of Service — rules for customers, PG owners, bookings, and platform use.
• Account Deletion — delete in the app or request deletion without the app.
• Refund & Cancellation Policy — payment-channel and stay-related outcomes.
• Contact & Grievance — support and privacy contact information.